The Foundation of Our Culture, Brand, and Business Strategies
Integrity and Honesty
We have high standards of integrity and honesty. We take seriously the trust our customers place in us. We work hard to earn your trust by doing what we say we will do. We make realistic commitments that you can count on. Integrity always guides our actions, regardless of the situation, whether it’s convenient or not. If it comes down to choosing the harder right over the easier wrong, we know what to do.
We are passionately focused on our customers. We keep the customer at the center of all we do. Everything we do begins and ends with the customer. We live by an “attitude of yes” to help customers find solutions to make their work easier and their businesses more successful.
Accountability and Responsibility
We operate with accountability and responsibility. We are each personally responsible for the highest standards of behavior, including honesty and fairness in all aspects of our work, with our fellow employees, customers, and vendors. And we hold ourselves and our team members accountable for high levels of performance that meet our company values and goals.
Excellence and Continuous Improvement
We have a relentless focus on excellence and continuous improvement. We’re never finished trying to find ways to make GemSeal better. We set a very high bar for the performance of our employees, products, processes, and manufacturing plants. We’re not content with the status quo and always work to improve our products and develop new ones to address changing needs.